Experience success with added flexibility measures. Businesses that have been able to adapt to digital demands have experienced less shock due to COVID-19. Statistics show that B2B customers’ preferences increasingly favour self-serve ordering and online research. There are many moving parts to improving the customer experience journey to make this happen.
We put together a webinar to discuss some tangible solutions for SMBs to implement to help them tap into new revenue. Kevin Kline is joining us, as part of ShipStation’s Global Partnerships team. Watch below!
The webinar begins at 4m 32 s.
