Experience success with added flexibility measures. Businesses that have been able to adapt to digital demands have experienced less shock as a result of COVID-19. Statistics show that B2B customer’s preferences increasingly favor the option for self-serve ordering and online research. There are many moving parts to improving the customer experience journey to make this happen.
We put together a webinar to discuss some tangible solutions for SMB’s to implement to help them tap into new revenue. Joining us is also Kevin Kline, part of ShipStation’s Global Partnerships team. Watch below!
The webinar begins at 4m 32 s.