
Evron Field Service for Epicor
End To End Field Service Solution
End To End Field Service Solution
Robust Cloud ERP Integration
Evron Field Service is an end-
Optimized for service organizations that use mobile field resources, Evron Field Service allows you to connect with your customers and their equipment while automating and streamlining the Service Process.
Best of all, it’s on the cloud. You can use it anytime, anywhere, so long as you have access to an internet connection.
Our mobile-enabled software has provided us with a multi-functional tool that has combined what were once many different touch-points of data entry all in one environment. The software has eliminated paperwork, streamlined scheduling, and enhanced reporting capabilities. Overall, we are pleased with the transition and the platform functionality.
Melissa Knight, Marketing & Sales Manager, Avonbank
Speed Up Invoicing and Collection Cycle
Powerful Tools In A User First Interface
Simplify Dispatch Process by Quickly Evaluating and Assigning Work
Advanced Communication Tools That Enable Immediate Updates as Field Technicians Work and Write Reports
Provide On The Spot Work Orders and Invoice E-mails
Eliminate Paperwork
Dispatchers can save time and make better-
You can filter by dispatch location, by individual technician, by skill, or by call type. The Agenda presents multiple appointments on one screen. Or you may use our Day View, Week View, Month View or our unique and intuitive Timeline view. Whatever perspective you need, your dispatchers can find it, configure it, and default it.
Manage information about field technician qualifications, certifications, and skillsets. Schedule work in advance and assign the right resource for the right job. Then report on individual performance around utilization and evaluate adherence to budgets and job estimates.
This feature allows you to keep track of complex contracts with customers. Here are a few of the things you can do:
Our software runs in the cloud and is completely mobile-
Service Work Orders are used for data collection for all materials used in repair and service, as well as for labor and billable expenses. Evron Field Service is configurable to provide the automation and validation you desire using default and calculated values to save data entry time. Gauge your profitability in real-time at the Work Order, Contract, or Project level, report on technicians’ utilization rates, and track costs against budget. Updates occur in real-time from any computer or mobile device.
Eliminate paper-
Use our mapping integration technology to provide back office and field staff with visual route maps and turn-
Epicor offers a complete end-to-end solution based on more than a dozen modular business suites, and provides embedded capabilities, like CRM, advanced planning and scheduling, business process management, field service management, and product configuration all available as system-wide processes.
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