Evron Computer Systems Corp.

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Spire

Evron Field Service for HVAC


Evron Field Service is an end-to-end HVAC service software solution built with integration to Sage Business Vision, Spire and other ERPs. It automates business processes in the office and in the field to reduce billing turnaround time, improve customer service and put the right technicians in the right place at the right time, allowing you to focus on managing and growing your HVAC service and installation business. Using Evron Field Service allows you to connect with your customers and their equipment while automating and streamlining the HVAC Service Process


Dispatch


Dispatchers can save time and make better-informed decisions when they have customer information, HVAC equipment service history, and technician availability and skill sets at their fingertips. If you schedule a handful of calls or dozens of calls per day, you can save significant time and reduce scheduling errors by using our intuitive calendar interface with multiple views. You can filter by dispatch location, by individual technician, by skill, or by call type. The Agenda presents multiple appointments on one screen. Or you may use our Day View, Week View, Month View or our unique and intuitive Timeline view. Whatever perspective you need, your dispatchers can find it, configure it, and default it

Service Contracts


Keep track of complex contracts with customers. Connect the contract to a time period, equipment list, location, or any combination of these. Blanket Contracts govern service activities across all locations and all equipment for a customer. Automated billing for the contracts and related service allows you to focus on getting the job done and meeting Service Level Agreements. Our handy Contract Planning tool makes creating a new contract a snap.


Mobility


Our software runs in the cloud and is fully mobile-enabled. All users access the same data in the central database, so everyone sees updates in real time. HVAC installers or service technicians can operate the easy to use system on any mobile device. Frequent changes to work orders, parts, and customer needs demand that all information be up to the minute and readily available so techs can be experts in the field. Native controls make the mobile user experience easy to manage for inspections, signatures, approvals, completions, work orders, and follow ups.


Work Order Management


HVAC Service Work Orders are used for data collection for all materials used in repair and service, as well as for labor and billable expenses. Configurable to provide the automation and validation you desire, using default and calculated values to save data entry time. Gauge your profitability in real time at the Work Order, Contract or Project level. Report on technicians’ utilization rates and track costs against budget. Updates occur in real time from any computer or mobile device.

Eliminate paper-based checklists with our HVAC User Defined Configurator to create customized and automated checklists. Techs follow and document procedures, while the checklists walk your techs through defined processes and make sure that the job is performed and documented completely and accurately.


Contact Evron | ©Copyright 2015 Evron Computer Systems Corp. Toronto, Markham, GTA, Ontario, Canada. All rights reserved. All other company and product names are trademarks of the respective companies with which they are associated and are acknowledged.


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