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Evron is a Service Center, for leading hardware suppliers such as IBM, HP/Compaq and Lexmark. We are also a Novell Authorized Service Centre (NASC). Our Manufacturer Certified technicians provide superior computer hardware support including configuration, installation and repair.

Service Packages

 We offer standard and customized service packages designed to meet the individual needs of each customer. In deciding on a service package, the customer should examine the following criteria:

Number of known current Service Transactions resulting from problems with:
	printers  computers  network (incl. perceived problems like speed)  software usage
Time (therefore money) spent mobilizing internal Technical Support
	time to receive calls  initial problem diagnosis  attempts to resolve problems  identifying and calling in external resources  getting quotations, cost discussion, negotiation  solutions delayed because of attempts to minimize costs

Time lost by users

Effects upon client service

Cost for stock of backup equipment

Cost tied up in non-functional equipment

Existing support cost commitments

For more information contact us via e-mail at:

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