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ACT!
Contact Management Software
 

ACT! CRM Resources

Contact Evron about ACT!

 Evron CRM Home
 ACT! Corporate Site
 

Contact Management Software ACT! Contact Management Software is an ideal CRM software application for small business. It is the #1 best-selling contact management solution — used by millions and praised by experts around the world. Get instant access to every contact detail to better manage and build your business relationships.

Features and Benefits
Every contact detail — instantly

Organizes all your customer information in one place

  • Comes with an easy to use, full-featured database with 70 pre-defined fields. Or, you can add fields to meet your specific needs.
  • Stores complete contact information including name, company, phone numbers, addresses, websites, e-mail addresses, and much more.
  • Includes unlimited date and time-stamped notes for each contact to keep track of important conversations, commitments, and meeting notes.
  • Tracks completed activities for each relationship for a full record of meetings held, letters sent, e-mail sent, calls completed, and more.
  • Finds anyone or any detail quickly using the instant Lookup feature.
  • Uses Keyword searches to find other important information included in Notes and History, Sales Opportunities, and other areas of ACT!.
  • Easily mail merges letters, labels, faxes, and envelopes for personalized mass mailings and links all your correspondence to the associated contact. Includes pre-formatted templates or create your own.
  • Comes with standard reports for phone lists, activity reports, relationship histories, sales summaries, and more. Or, customize the reports to meet your specific needs.
  • Attach any file (price lists, memos, letters, presentations, contracts, and so on) to any contact record for instant access.
  • Includes an Internet e-mail client so you can create, send, and track e-mails to your contacts. You can also link to Microsoft Outlook and other e-mail programs.
  • Choose to attach the message to the contact’s record and create a history item noting when the e-mail was sent and what its contents were.
  • Automatically add new entries to drop-down lists in your most commonly used fields. Then select an entry from the list for fast, more accurate data entry.
  • Get Internet maps and driving directions delivered directly into ACT! for any contact you choose without typing.
  • Manage groups of contacts by interest, company, account, project, and more.
  • Create subgroups based on organization structure, location, function, or any way you choose.
  • A single database can be shared by multiple users at the same time. Or, by using the database synchronization feature, multiple users can update a central database remotely so everyone is working from the same information.

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Tracks unlimited calls, meetings, and to-do items

  • View and print your calendar by day, week, or month.
  • Schedule unlimited calls, meetings, and to-do items.
  • Set alarms to be reminded of important events.
  • Schedule recurring events for daily activities, weekly meetings, birthdays, and more.
  • Get a bird’s eye view of everything on your plate using the built-in Task List where you can filter calls, meetings, and to-do items by priority, date range, or user.
  • Set up an Activity Series to automate prospecting, follow-up, and sales activities.
  • Your ACT! calendar can also be synchronized with your Outlook calendar whenever you choose to keep ACT! and Outlook users up to date.

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USING MICROSOFT OUTLOOK, A PALM OS HANDHELD, OR A PAPER-BASED ORGANIZER?

ACT! works with all of them ... and gives you these additional features!

Finds anyone or any detail instantly using Instant Lookups and Keyword searches

ACT! Check Mark

Stores searchable date and time-stamped notes for every contact

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Displays calls, meetings, documents, and other details associated with any contact

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Links calendar events to contact records automatically for instant access to every detail

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Creates a history log of completed activities for every contact

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Tracks and prioritizes all upcoming calls, meetings, and to-do items

ACT! Check Mark

Attaches letters, e-mails, proposals, and other files directly to contact records

ACT! Check Mark

Forecasts and tracks sales opportunities to more effectively manage your pipeline

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Produces personalized mail merge letters, labels, and faxes with a single click

ACT! Check Mark

Includes pre-formatted and customizable reports for contact, activity, and sales reports

ACT! Check Mark

Delivers Internet maps and driving directions directly into ACT! for any contact you choose — without typing

ACT! Check Mark

Shares ACT! databases with other users via e-mail or a network

ACT! Check Mark

Manages contacts individually or in a Group for account-based activities

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Integrates with Outlook e-mail, imports Outlook contacts, and syncs with Outlook calendar

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Prints contact lists and calendars to over 20 different formats including DayRunner, Day-Timer, Franklin, and more

ACT! Check Mark

Synchronizes ACT! calendar, contact, and to-do information with Palm OS handhelds

ACT! Check Mark

 

Manages your sales pipeline with forecasting tools and built-in reports.

  • Meet your goals with confidence when you forecast each and every business opportunity using the Sales and Opportunity forecasting tools.
  • Tap into built-in sales tips and expertise offered by Dale Carnegie® Training to help you close more sales.
  • Choose one of the 8 pre-formatted sales reports or create your own to analyze your sales pipeline, sales by customer, sales by account manager, sales totals, and more.
  • Track opportunities through the sales cycle with the graphical sales pyramid.
  • Quickly create and print a sales graph, showing your open, won, or lost sales for any timeframe you choose.

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Works with Microsoft® Outlook™, Palm® OS handhelds, paper-based organizers, and popular accounting programs.

  • Imports contacts directly from Outlook so there’s no need to re-enter your contact information if it’s currently in Outlook.
  • Synchronizes your Outlook calendar with ACT! so you can view activities scheduled in Outlook from ACT!. You can also set reminders to sync your ACT! calendar with Outlook whenever you choose so Outlook users will have your current schedule information.
  • Integrates with Outlook e-mail so you can use Outlook from within ACT! to keep track of e-mail sent and received for every ACT! contact.
  • Integrates with Microsoft Word to allow one-click creation of mail-merge letters, faxes, and more.
  • Includes ACT! Link 2.0™ for Palm Powered® handhelds synchronization software — available free via download or on product CD.
  • Synchronizes your ACT! calendar, contact, and to-do information along with notes and history items to any Palm Powered handheld including Palm, Handspring, Kyocera, Sony, and more.
  • Contacts and events added to your Palm are synchronized back to ACT!.
  • Choose from various options to customize the sync so you get just the information you want on your Palm.
  • Does not replace the Palm Address Book, Calendar, or Task List. It simply synchronizes ACT! information to these applications on your Palm.
  • Prints to over 20 popular paper-based organizers, including Day-Timer, DayRunner, Deluxe, and Franklin formats.
  • Allows sharing of contact and accounting information between ACT! and QuickBooks Pro 2002 and QuickBooks Premier 2002 (U.S. editions only) via ACT! Link for QuickBooks. ACT! Link for QuickBooks is sold separately.

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